Reservation Specialist

Job Type: Full-time (35 – 40 hours), year round
Starting pay: $22 – 25/hr

GoNorth Travel, LLC is a family owned Tourism company with a large RV and SUV rental fleet. We are looking for a highly motivated multilingual Reservation Specialist for our Whitehorse station. Please note that housing is not provided.

Responsibilities of the Reservation Specialist include:

• Answer inquiries on the phone, by email and live chat;
• Prepare and send out quotes to direct clients as well as to Tour Operators;
• Confirm reservations;
• Obtain payment for reservations over the phone or online
• Answer all booking related questions, including questions concerning insurance;
• Review and update information in in-house reservations database;
• Analyze statistics and trends to help determine rental rates;
• Review and update Availability daily;
• And other related duties as assigned.

During the busy summer season, the following responsibilities are included as well:

• Assisting the Prep Department with cleaning vehicles when required;
• Complete quality check before handing out vehicles;
• Welcoming guests to GoNorth and collecting guests’ arrival and departure information;
• Explain and hand out vehicles to customers;
• Explain rental agreement to customers;
• Evaluate returned vehicles;
• Notify the RV Technicians if damage has occurred, and repair or maintenance is required for the unit;
• Accept payment;
• Enter all relevant information into in-house database and other duties as assigned.

Minimum Qualifications:

• High School Diploma
• Excellent English and German language skills (reading, writing, speaking)
• Basic French language skills (reading, writing, speaking)
• Excellent guest service, communications skills and problem-solving skills
• Previous experience in tourism-related industry required
• Strong computer skills (proficient in MS Office applications)
• Ability to work independently and with highest accuracy within required time frames
• Ability to multi-task and work under pressure
• Must be able to work shifts, weekends, and holidays
• Positive attitude
• Good team player

Please apply by sending your resume and cover letter to whitehorse@gonorth-yukon.com

Published: March 17, 2023

RV General Shop Helper

Job Type: Seasonal (25 – 35 hours per week)

You can make a real difference to our customers!

Work with a great team; people who know how to have fun while getting the job done.

Are you an experienced general laborer or a shop helper looking for a great seasonal opportunity to work for one of Whitehorse’s best RV companies in their Service Department? If you are, look no further as GoNorth RV is seeking a general shop helper to perform pre-delivery inspections of our motorhomes.

We are a team of experienced, passionate, and dedicated people and we welcome employees from all around the world and with all sorts of life experiences, from students at or finishing college/university or semi-retired/newly retired folks seeking seasonal summer work in an exciting tourism business where they’ll get to meet and interact with people globally and be part of our wonderful team at the busiest time of the year.

In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, staff discounts for RV travel, growth opportunities & comprehensive on-the-job training. Our stations enjoy social events, and you will be welcomed in like family.

More About the position:
Those who are most successful in this position pay great attention to details, are very safety conscious and take pride their work.

 You will be responsible for the following:
Pre-Delivery Inspections on RVs which includes minor repairs from carpentry, oil and tire changes, plumbing, electrical work to general shop clean up.
Other duties as assigned.

Qualifications:

• RV, automotive, carpentry, plumbing, and electrical work experience
• Troubleshooting and diagnostic skills
• Good computer skills and basic math skills
• Excellent organizational/sequencing skills
• Must be able to work weekends, and holidays.
• Valid Driver’s License

If you like the sound of all of this and are ready for a challenging yet rewarding role within a supportive team, and you believe you possess the required skills and experiences, then please apply to whitehorse@gonorth-yukon.com

Published: April 12, 2023

RV Technician

Job Type: Full Time, year round

Location: Algona, Washington

We are looking for an experienced RV Technician for our Seattle branch, located in Algona.

Job Duties include:

• Service and Repair RVs, truck campers and SUVs

Minimum Qualifications:

• High School Diploma
• Highly proficient in English (speaking, writing and reading)
• Computer Skills
• Ability to work independently and with highest accuracy within required time frame
• Ability to multi-task in a fast-paced environment
• Clean and valid Driver’s License
• Must have your own set of tools
• You are over 21 years of age
• Good team player

What we offer:

• An interesting and challenging job
• A great team to support you
• 401(k)
• PTO
• Employee discounts
• Room to grow

Starting Pay $25/hr, DOE

Please apply by sending your resume to human.resources@gonorth-alaska.com

Published: March 25, 2023

Handyman

Job Type: Full Time, year round

Location: Algona, Washington

We are looking for an experienced Handyman for our Seattle branch, located in Algona.

What you need to bring:

• Experience in mechanical, electrical, plumbing and finish carpentry work;
• a self-driven personality;
• clean driving record;
• valid Driver’s License;
• computer skills;
• your own set of tools;
• you are over 21 years of age.

What we offer:

• An interesting and challenging job;
• a great team to support you;
• 401(k)
• PTO
• Employee discounts
• Room to grow

Starting Pay $23 – 24/hr, DOE

Please apply by sending your resume to human.resources@gonorth-alaska.com

Published: April 24, 2023